TECHNOLOGY

Our AI Technology

How our advanced AI technology helps you fight health insurance denials

Specialized Models

We've developed domain specialized AI models trained on thousands of successful appeals to help you create effective, personalized responses to insurance denials.

  • Truly Generative AI

    We use truly generative AI, not just a set of templates with AI tweaks. Our co-foundes love talking AI so if you want to learn more please reach out

  • Agent-Based Prompting

    Our agentic AI uses advanced agent-based prompting techniques to create highly personalized appeals

  • Comprehensive Training Data

    Trained on thousands of internal and external cases with data updated within ~6 months

  • Wide Support of Conditions

    Designed to handle a broad range of medical conditions and treatments

  • Clinical Evidence Integration

    Incorporates relevant clinical evidence to strengthen your appeal

How Our AI Works

Our AI-powered platform streamlines the appeal process from end to end, helping you navigate the complex world of insurance appeals.

  • Document Analysis

    AI automatically extracts key information from denial letters

  • Strategic Recommendations

    Suggests the most effective appeal strategy based on your specific case

  • Continuous Learning Loop

    Our system continuously learns and improves from successful appeals

  • Editable Answers

    All AI-generated content is editable, allowing for user adjustments before submission.

SECURITY

Security & HIPAA Compliance

How we safeguard your sensitive healthcare information and help you maintain HIPAA compliance

Data Security

We implement industry-leading security measures to protect your sensitive health information at all times.

  • End-to-End Encryption

    All data is encrypted both in transit using SSL and our databases, and backups are all encrypted at rest.

  • Secure Infrastructure

    Hosted on secure, compliant infrastructure including industry leading cloud providers and SOC II certified datacenters.

  • Access Controls

    Strict access controls ensure only authorized personnel can access sensitive information

  • Regular Security Testing

    Regular security testing to identify any potential vulnerabilities

HIPAA Compliance

Although we are not a HIPAA covered entity, we may act as a business associate to covered entities. We have a standard business associate agreement (BAA) to ensure PHI is handled in accordance with relevant regulations allowing you to remain HIPAA compliant.

  • Business Associate Agreements

    We provide a BAA that can be executed with healthcare providers and other covered entities for HIPAA compliance

  • PHI Protection

    All PHI is handled in accordance with our BAA

  • Staff Training

    All team members with access to PHI receive regular training on HIPAA compliance and data security practices.

You and Your Patients' Privacy Is Our Priority

Please see our privacy policy for more details.

FAQ

Frequently Asked Questions

Get answers to commonly asked questions about our services and find out how we can help you

Specialized Models

Tailored solutions for various types of insurance appeals

Collaborative Platform

Ability to work with healthcare professionals and patients together on an appeal

Secure Process

Your information is safe and protected with encryption. We have a standard Business Associate Agreement(BAA).

Still have questions?

Can't find the answer you're looking for? Please email our support team.

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